Shipping Policy

Effective Date: July 21, 2025

At Sattvek Organics, we are committed to delivering your orders safely, efficiently, and within reasonable timelines. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from us.

1. Order Processing

• Orders are processed within 1–2 business days (excluding weekends and statutory holidays in Canada).

• Once your order is placed, you will receive an order confirmation email.

• When your order ships, you will receive a shipping confirmation email with tracking details.

• Orders placed after business hours may be processed the next business day.

Sattvek Organics reserves the right to extend processing times during peak periods, promotional events, or unforeseen circumstances.

2. Shipping Locations

We currently ship to customers within Canada.
If international shipping becomes available, this policy will be updated accordingly.

If we are unable to deliver to your location, we will notify you and process a refund where applicable.

3. Estimated Delivery Times

Delivery timelines vary based on destination and courier operations:

• Major Cities (Urban Areas): 3–5 business days

• Other Regions: 5–7 business days

• Remote or Rural Locations: Up to 10 business days

Delivery timeframes are estimates only and are not guaranteed.

Delays may occur due to:

• Weather conditions

• Carrier service disruptions

• High shipping volumes

• Public holidays

• Unforeseen logistical events beyond our control

Sattvek Organics is not responsible for delays caused by third-party shipping providers.

4. Shipping Charges

Shipping costs (if applicable) are calculated at checkout based on:

• Delivery location

• Order size or weight

• Selected shipping method

Any applicable taxes or duties will be displayed before order confirmation.

5. Order Tracking

• Once shipped, you will receive a tracking number via email.

• You can monitor delivery status through the courier’s tracking system.

• Please allow up to 24 hours for tracking information to update.

6. Delivery Partners

We partner with reliable shipping carriers to ensure secure delivery. Depending on location, orders may be shipped through trusted logistics providers.

Carrier selection may vary based on availability and destination.

7. Delayed, Lost or Damaged Shipments

If your order:

• Is significantly delayed beyond the estimated timeframe

• Appears lost in transit

• Arrives damaged

Please contact us promptly with your order number.